Refund Policy

Rescheduling and Cancellations

1. Rescheduling:

• Requests to reschedule must be made at least [48 hours] before the scheduled pickup.

2. Cancellations:

• Cancellations made at least 48 hours before the collection date are eligible for a full refund.
• Cancellations after this period will not qualify for a refund.

Refund Policy

• Refunds will only be issued if cancellations are made in accordance with Section 2.
• No refunds will be provided if items are:
  • Not left outside and you unavailable 
  • Inaccessible 
  • We have to wait longer than 5 mins